Data freshness
The cost engine runs entirely from pre-synced data — fuel prices, tolls, route geometry, and telematics positions are refreshed by background jobs, so pricing a chain is a pure read plus math with no live calls. Cache freshness maps to a chain's cost-confidence signal.
Pricing a freight chain makes zero live external calls. Every input the cost engine needs — fuel prices, toll rates, route geometry, vehicle positions — is pre-synced into the database by background jobs. So pricing a chain is a pure read plus math: fast, deterministic, and dependent on nothing outside the database at the moment of pricing.
Why DB-only
Live lookups would make pricing slow, non-deterministic, and fragile — a chain's profit would depend on a third-party API being up and fast at the instant a dispatcher (or fOS) asks. Instead, TOVR separates gathering the data from using it: background jobs gather it on their own schedule; the cost engine only ever reads what's already there. The result is that a chain re-prices identically whether it's the first request or the thousandth, online or not.
What gets synced, and how often
Background jobs keep each input current on its own cadence:
| Input | Kept fresh by |
|---|---|
| Fuel prices | a fuel-price sync job |
| Vehicle positions & driver hours | a telematics sync job |
| Shipments (demand) | a shipment sync job |
| Vehicle & availability data | fleet sync jobs |
| Vehicle↔load matches | the matching sync job |
Toll and route-geometry data are likewise cached rather than fetched per request. The exact schedules are an operational detail; what matters conceptually is that the data is already there when the engine runs.
Freshness becomes cost confidence
Pre-synced data is occasionally incomplete — a price not yet synced for a country, a route not yet cached. When an input is missing, the engine degrades gracefully rather than blocking: it falls back to a default and lowers the chain's cost confidence rather than failing the price. Cost confidence is broadly:
calculated— all inputs present; full confidence.estimated— some inputs came from defaults or benchmarks.partial— meaningful gaps in the data behind the price.
Confidence lets a dispatcher (and fOS) weight how much to trust a P&L, and it recovers automatically on the next sync as the caches refill. See Cost engine › cost confidence.
Reputation & reliability
TOVR tracks how reliable the companies and contacts you deal with are — carrier vetting, aggregate partner statistics, and per-contact intelligence. Reputation is about reliability, distinct from the legal compliance gate.
Guides
Task-oriented how-tos for dispatchers using the TOVR dashboard — getting started, shipments, the map, the schedule, freight chains, fleet, integrations, settings, and the market and quotes pages. Where Concepts explains how the platform works, Guides explain how to get a job done.